Marco Manetti Milano

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Contact

Via Carlo Farini, 69 20154 MILANO, ITALY

Email: [email protected]
tel: +39 02 36526774

 

Privacy Policy

The following is a summary of the main information relating to the processing of personal data in relation to the navigation of the Site and the use of services offered. For detailed information on the processing of your personal data, please read this document (Privacy Policy). As well as we ask you to read the document on the use of cookies (Cookies Policy). This Privacy Policy relates exclusively to the Site and does not apply to any third party websites referred to within the pages of the Site.

  1. Which data we process

Referring to the types of treatment indicated in paragraph 2. Marco Manetti Milano S.r.l. treats different kinds of data concerning you, such as:

  • your identification data (name and surname), your contact data (e-mail address and telephone number), your VAT number, your shipping and invoicing address. These data are processed with reference to the online sale of Marco Manetti Milano products and related activities (such as conclusion and execution of contract, payment, issue of invoice, shipping and delivery of the product, possible management of right of withdrawal, return, legal warranty and customer care. For customer service will be treated the information that you will provide in your communications;
  • In the case of your registration on the Site (My Account), your identification data (name and surname), your contact data (e-mail address and telephone number), tax code or VAT number, shipping and billing address, as well as the data necessary to provide any services reserved for registered customers;
  • Your geographic location, used with your consent to provide you with the information necessary to the nearest showroom to view products;
  • Your identification and contact details may be processed when you have consented to receive marketing communications from or on behalf of Marco Manetti Milano S.r.l. or communications from or on behalf of business partners with whom Marco Manetti Milano S.r.l. has shared, with your explicit consent, your personal details in compliance with this Privacy Policy;
  • If you give your consent, Marco Manetti Milano S.r.l. will also process the data related to your preferences and interests, which can be inferred from the products you purchased, age, gender and other information in order to offer you customized services and information in line with your interests and preferences;
  • If you communicate data to third parties in order to deliver to them goods and services purchased on the Site, you must do whatever is necessary to ensure that Marco Manetti Milano S.r.l. communicates and processes such data for the purposes specified in this Privacy Policy in full compliance with applicable laws and regulations and therefore you must inform them in advance and obtain their consent to the processing of data, where required. 

 

  1. Purposes related to the online sale of products

Marco Manetti Milano S.r.l., as holder of the data processing, deals with your personal data for the online sale of the Marco Manetti Milano S.r.l. products and related activities, in particular:

  • The conclusion and execution of the contract, payment, issuance of the invoice, shipping and delivery of the product, any management of the right of withdrawal, the return, the legal guarantee and customer service. This treatment is necessary for the execution of the contract of which you are part (contract of sale) and the provision of your personal information is required: without it you will not be able to make the purchase on the Site;
  • Customer assistance. This treatment is necessary for the execution of the contract of which you are part (assistance contract) and the conferment of your personal data is compulsory: without it you will not be able to receive the assistance you requested;
  • The fulfillment of legal obligations relating to the activity of sale (such as, for example, issuance and storage of the invoice). This treatment is necessary to fulfill a legal obligation and the provision of your personal data is mandatory: without it you will not be able to make a purchase on the Site;
  • Registration to the Site (My Account) and the use of services reserved for registered users. This treatment is necessary for the execution of the contract of which you are part (registration to the Site and use of services reserved for registered users) and the provision of your personal data is required: without it you will not be able to register on the Site and use the services reserved for registered users.

 

  1. Marketing Purposes

With your consent, which is optional, Marco Manetti Milano S.r.l. will use your personal data for marketing purposes. Marco Manetti Milano S.r.l. will be able to send you promotions, commercial communications and advertising material regarding its products, services and events; moreover, it will be able to carry out market researches and surveys in order to measure the level of satisfaction or to perform statistical analysis, also by using anonymous and aggregated data. The processing of your data is based on your freely expressed consent and the provision of your data is optional: in case of refusal, in fact, there will be no consequences on the ability to purchase our products online.

With your consent, which is optional, Marco Manetti Milano S.r.l. uses the data collected online to collect information about your preferences, habits, interests. The data are used to create group and/or individual profiles (profiling) that allow us to send you personalized communications in line with your interests. The processing of your data is based on your freely expressed consent and the provision of your data is optional: in case of refusal, in fact, there will be no consequences on the ability to purchase our products online.

With your consent, which is optional, Marco Manetti Milano S.r.l. will use your personal data to share them with its commercial partners, who will use them for marketing purposes. In fact, they will be able to send you promotions, commercial communications and advertising related to their products, services and events and they will be able to carry out market researches and surveys in order to detect the degree of satisfaction or to perform statistical analysis, also with anonymous data organized in aggregate form. The processing of your data is based on your freely expressed consent and the provision of your data is optional: in case of refusal, in fact, there will be no consequences on the ability to purchase our products online.

In order to send you marketing communications and/or personalised offers, we use channels such as phone calls, e-mail, SMS, MMS, chat, instant messaging, social networks and traditional mail, including the sending of invitations organised by Marco Manetti Milano S.r.l. or in which Marco Manetti Milano S.r.l. takes part.

Additional Purposes

 Your personal data are also processed by the Owner for:

The management of requests to exercise your rights regarding the protection of personal data (more information in point 6.). Such processing is necessary to comply with a legal obligation to which the Data Controller is subject;

Other personal data protection obligations. In certain circumstances, the Data Controller is obliged to use your contact details to provide you with specific information on the processing of your data such as, for example, to inform you of any security breaches that have affected your data and the measures taken to address them (data breach). Such processing is necessary to comply with a legal obligation to which the Data Controller is subject.

 

Who will treat your data

Your personal data may be accessed by Marco Manetti Milano S.r.l. staff (employees and collaborators) and by third parties (suppliers and commercial partners) duly selected by the Data Controllers and providing suitable guarantees as to the observance of the regulations on the subject of personal data processing.

These third parties may carry out, if appropriately designated by the Owner, their activities as ‘Data Processors’ and therefore under the direct responsibility of the Owner of the treatment that has designated them (for example, companies specialized in computer and telematic services, companies that carry out marketing activities, etc.) or as ‘autonomous data controllers’ (for example, shippers and couriers).

Your personal data may also be communicated to third parties in the following cases

when communication is required by applicable laws and regulations with respect to legitimate third party recipients of communications, such as authorities and public bodies that process your data as autonomous data controllers for their respective institutional purposes;

in case of extraordinary operations (such as mergers, acquisitions, business transfers, etc.);

when you give your consent to Marco Manetti Milano S.r.l. for autonomous marketing aims.

 

How long your data is stored

The retention period is different depending on the treatment. More specifically:

For the online sale of products and related activities (point 2.1) your personal data will be retained for the entire duration of the contractual relationship and for 10 years after the termination of the same, except for the registration to the Site (My Account) and the use of services reserved for registered users in relation to which your personal data will be retained until you request the cancellation of your account;

For profiling or personalised marketing purposes your personal data will be kept for 7 years from the time you give your consent for such purposes;

For generic marketing activities, your personal data will be kept until you request the cancellation, the revocation of the consent or the opposition to the treatment. Marco Manetti Milano S.r.l. wants to protect your data and make sure you will continue to receive its communications; it therefore deletes your data when 4 years have passed since your last interaction with Marco Manetti Milano S.r.l.;

In case of a judicial or administrative controversy your data will be kept for the time necessary to safeguard a right of Marco Manetti Milano S.r.l. or of a third party or of the limits imposed by the judicial or administrative authority.

 

Quali sono i tuoi diritti

You may contact the Data Controller at any time at the addresses specified below to exercise your rights recognized by the GDPR, in particular:

To have or not have confirmation that personal data concerning you is being processed (right of access);

To request the rectification of your personal data (right of rectification);

To revoke your consent (right to revoke consent): having received your request, the data controller will promptly cease to process your personal data in relation to the revoked consent, while other processing or processing based on other assumptions will continue to be processed in accordance with the provisions in force;

To request the deletion of your personal data when they (i) are no longer necessary in relation to the purposes for which they were collected or (ii) have been processed unlawfully or (iii) must be deleted for a legal obligation or (iv) you have objected to their processing (right to object) and there is no overriding legitimate reason for the data controller to proceed with the processing anyway (right to erasure or right to be forgotten);

Obtain the limitation of the processing of your personal data, i.e. that the owner retains them without being able to use them without prejudice to your possible requests and exceptions provided by law;

Request your data or transfer them to a subject other than the owner (right to data portability);

Submit a complaint to one of the supervisory authorities responsible for ensuring compliance with the rules on data protection, if you believe that the processing of your personal data has been carried out in an unlawful manner (right to lodge a complaint). In Italy the complaint can be presented to the Garante perla Protezione dei Dati Personali.

 

Changes to the Privacy Policy

This Privacy Policy may be subject to changes and additions over time. You are therefore invited to periodically check the contents.

Data Security

Marco Manetti Milano S.r.l. adopts specific technical and organizational security measures to protect the confidentiality of the personal data of the Users of the Site and to prevent the illegitimate or fraudulent use of their data.

You are invited to take appropriate precautions when using the Site, such as keeping your credentials strictly confidential and changing them periodically.